/ shirley@smgandassociates
shirley@smgandassociates
SMG Digital
AI Front Office Infrastructure
Built for Local Service Businesses
We design automated intake, booking, and follow-up systems that capture
and convert inbound demand 24/7.
No long-term commitment. Built for service businesses.
WE BECOME YOUR 24/7 FRONT OFFICE, WITHOUT THE OVERHEAD
We Build and Operate Your AI Front Office.
Simple. Clear. No new systems for you to learn.
We Install Your
Front Office System
I connect your calls, texts, forms, and scheduling into one system that responds instantly, follows up automatically, and routes conversations correctly.
You don’t have to learn anything. I handle the setup.
We Handle the Communication
Calls, texts, website inquiries, missed calls, follow-ups, appointment booking, and basic questions are handled for you, 24/7.
Leads, customers, and vendors all get responses without delays or dropped messages.
You Get Booked
Jobs, Not Notifications
Instead of chasing texts or returning missed calls, you focus on the work.
Appointments get booked. Conversations don’t fall through the cracks.
You focus on the work. We handle the communication.
The Work You Do Matters.
So Does
What Happens
WhileYou’re
Doing It.
Every missed call is lost revenue.
Our system answers, qualifies, follows up, and books automatically so nothing slips through the cracks while you’re on the job.
We only onboard a limited number of new businesses per month
to ensure quality setup and support.
Full AI Infrastructure
Your Complete
Front Office System
AI Call Intake System
When you miss a call, the system doesn’t. Calls are answered after hours or during busy jobs to capture details, answer common questions, and make sure opportunities don’t disappear.
AI Chat Assistant
Your website doesn’t just collect messages, it holds conversations. Customers can ask real questions, get instant answers, and be guided to the right next step without waiting on a callback.
Smart Website That Works
Your website answers common questions, captures leads, and routes people where they need to go, even after hours. It works like a front desk, not a brochure.
24/7 Front Office Coverage
Calls are answered any time by a professional system that knows your services, pricing, service area, and next steps. Customers get real answers, not voicemail.
Dedicated Tracking Phone Number
Every call is logged so nothing disappears. You can see exactly where leads come from and how customers are reaching your business.
Call Recording for Quality and Clarity
Review real conversations, spot missed opportunities, and ensure customers are handled professionally and consistently.
Scheduling You Control
Appointments book directly to your business calendar and sync with your personal Gmail. You choose which time slots are available, nothing gets booked without your approval.
Automated Appointment Reminders
Customers receive automatic reminders before their appointment, helping reduce no-shows and keeping schedules running smoothly.
Meet Alex,
Your 24/7
AI Front Desk
This live demo adapts to your business in real time. Ask questions, explore, and experience how structured intake works.
We only onboard a limited number of new businesses per month to ensure quality setup and support.
Every missed call is lost revenue.
Every delayed response lowers your close rate.
This system exists to stop that.